i bought this printer to replace another hp photosmart all-in-one that i owned about a year ago. the photosmart stopped printing correctly so i replaced it with this one because i could get it on sale. NEVER again will i go with HP.
i've had problems intermittently with wireless connectivity and "paper jams/out of paper" (it really isn't jamming or out of paper) errors. both errors were happening a few months after i got it, but seemed to right themselves for a while.
the connectivity seems to be doing fine now, but for a while, every time i would try to print, it would tell me "printer busy" or "error: connection timed out...attempting to reconnect in 30 seconds"...it never reconnected on its own. i finally decided to reinstall some drivers and it works fine now....at least the wireless connection.
The reason i am finally done putting up with this thing is because a few weeks ago i was trying to print a report from my mac onto this printer and a few things went wrong:
-the paper's lower margin was continually being cut off, and until i read the reviews (which i should've done before buying) is something i wasn't aware of. it is something HP, and only HP has a problem with. it will not let you print anything with a margin shorter than nearly a half-inch without cutting off some of it. that becomes really frustrating, especially when trying to print school reports that require a very low margin.
-(this is THE reason i am done with it.) after printing a few more reports (and just resigning to the fact that the bottom will be cut off) the printer told me there was a paper jam, or it was out of paper. i checked the paper tray and it still had paper. so i took the duplexer off to see where the paper was jammed, and lo and behold, there was no paper jam. i pushed the button to resume printing, the printer made some really weird noises, and the printer gave the same error, only this time it was only saying there was no paper. so i went on hp's website for support. it told me to clean the rollers with a damp rag...so i did, still nothing. i downloaded new drivers again and that did nothing. from what ive heard, HP's phone support is no help so i didnt even waste my time. ive tried everything on the website and it still doesnt work even though i have good paper in the tray, still have ink in the cartridges and no jams...it just will not print...it won't even pick up any paper.
There were some pros to this printer:
-when wireless worked, it worked well and did the job
-print quality was average, nothing to write home about, at least when it would print
-print speed was pretty good, when printing wirelessly i could print my document from down the hall, and set my computer down and save the document, by the time i got to the printer, the document was usually just finishing or sitting on the tray completely done.
Other than the major problems i had with the printer as stated above, there were a few other cons:
-extremely loud...the first time i printed wirelessly, i was in another room, and i heard something down the hall and thought someone was breaking into my house through my window....ya, thats how loud it was
-looks like it's hurting itself when it prints, shakes vigorously, probably goes hand-in-hand with the noise.
-it is a huge printer, from front of paper tray to back of attached duplexer, it measures about 19 inches (with the paper tray collapsed). side to side is about 19 inches also. that wouldnt be a big deal if you could put things next to or on top of it. since it shakes so badly, anything will be knocked down.
i am a college student and cant afford to keep throwing my money down on brand new printers just because HP has poor quality control. i will definitely go with another brand, even if that means spending slightly more on ink every once in a while. at least i won't be feeding money into HP's belly. thank God for the free-market economy.
all that to say, this printer has given me nothing but headaches, and i can say the same about the last one i had. when there is something that needs to be printed for the next day, you do not want to rely on HP.
P.S. -i got my first report printed using my fiance's printer at her house (ironically, she has the same printer as my old one, maybe i got a lemon), and my second using my dad's canon (which worked beautifully).
(77 customers reviews)
Customers Rating=3.0 / 5.0
More Detail For HP Officejet Pro 8000 Wireless Printer
- Laser Quality Print Speed Up to 15 ppm Black/11 ppm Color, Maximum 35 ppm Black/34 ppm Color
- USB 2.0, Built In Ethernet, WiFi 802.11g/b Standard Connectivity
- 32 MB Memory and 384 MHz Processor Speed
- 250-Sheet Input Tray, 150-Sheet Output Tray, Automatic Two-Sided Printing Standard
- Up to 8.5 x 11 in Borderless Printing
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